How long does it take for withdrawals to reach my bank account?


While we endeavor to process withdrawals immediately, it may sometimes take up to two business days to process and deposit, depending on your bank. If this time has passed and you still don’t have the withdrawn amount, please email us from your registered email address at with the following information:

  • Your registered phone number 
  • The amount 
  • The reference ID of the withdrawal you’d like to inquire about.
    (You can find the reference ID of a withdrawal by clicking on the specific withdrawal you’d like to view)

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