How do I refund a payment?

Updated:

To issue a full or partial refund, please follow the steps below.

  1. Log into your dashboard.
  2. Go to Payments on the left-hand corner of your dashboard and select the payment you'd like to refund.
  3. Select Refund payment on the top right-hand corner of your screen
  4. You can choose to select Refund without editing the amount if you'd like to issue a full refund or edit the amount if you'd like to issue a partial refund.
  5. That's it! you're all set! 😊

 



 

 

 

 

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