There are no fees to issue a refund. However, please keep in mind that the transaction fee will not be refunded. For example:
- Customer A previously paid you AED 100 with a UAE card. A 2.6% processing fee is applied.
- Customer A now wants a full refund of AED 100. The refund is issued successfully.
- The 2.6% processing fee that was also returned to the customer will be deducted from your following settlement amount.