There are no fees to issue a refund. However, please note that the transaction fee will not be refunded. For example, suppose your customer pays you AED 100, and we’ve charged a transaction fee of 2.9%. Once you refund the payment, your customer will receive their full refund of AED 100, but the 2.9% transaction fee will be charged on your future settlement.
Are there any fees to issue a refund?
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