Are there any fees to issue a refund?


There are no fees to issue a refund. However, please note that the transaction fee will not be refunded. For example, suppose your customer pays you AED 100, and we’ve charged a transaction fee of 2.9%. Once you refund the payment, your customer will receive their full refund of AED 100, but the 2.9% transaction fee will be charged on your future settlement.

Was this article helpful?
1 out of 2 found this helpful