How is the FX fee on payments in foreign currencies calculated?

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Depending on your business plan, Premium, or Growth, when allowing your customers to pay in a currency other than AED, an additional foreign exchange (FX) fee applies to your regular transaction fees.

  FX rate
Premium plan 1.5%
Growth plan 2%


This means an additional 1.5% or 2% will be added to your regular transaction fee. For example:

  • Suppose your account is on the Premium plan.
  • Customer A pays you USD 100 using an international card.
  • The total transaction fee will be 4.75% (3.25% + 1.5%)  + AED 0.8, excluding VAT.

Keep in mind that the fixed fee of AED 0.8 is added to the % rate after being converted to AED.

 

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